|  Deciding what tea to buy 1. Our comprehensive catalogue is available within the Tea Store section of the site. 2. Enter the section that interests you most - black, green, oolong, white, flavoured, tisanes or classic tea blends.3. If you know what you want use the 'Browse the Store' using the panel to the left or 'Search' using the box above right - and type in the tea you want. If not, click on the 'Tea Store' link in yellow above, on the main navigation bar and follow the links to the sections that interest you.4. If you want more general guidance on tea refer to our tea articles page or look at the more specific page links in the navigation bar above. At the foot of each catalogue page is a section entitled 'A Little About....' This gives helpful background information about the teas on that page that may assist in choosing which teas to buy.5. Tea Samples may be purchased for £2 each.6. Terms and Conditions, including shipping charges, can be found here. |  Ordering your teas1. Our simply structured tea catalogue enables you to find the best teas for you. 2. Confirm that you want one packet, or change to the number you want. Teas may be ordered in either 125 gram or 250 gram quantities. Continue to add whichever choices of tea you would like. As an alternative to having your teas packed in soft packets you may choose to have your teas packed in tins. These are silver coloured square tin caddies with hinged lids.3. Orders over £25 are delivered FREE within the UK. Orders to this value are charged postage and packing. We despatch to overseas destinations at an equivalent reduced rate.4. Orders over £80 receive 10% off.5. Card transactions are via secure link to RBSWorldPay, part of The Royal Bank of Scotland, one of Britain's largest banks.6. Should you wish to send your card details by post please select this option from the drop-down options on the payment page during the ordering process. Please then post a cheque or send your credit or debit card details. We would then process your transaction manually.7. Please print your order confirmation which appears at the end of the ordering process. | On receipt of your tea order1. We will send you a receipt of your order. WorldPay will send you an e-mail confirming your transaction. 2. We will despatch to you within five working days.3. Your order is packed specially for you.4. We send you an e-mail confirming despatch of your order. |  Your tea arrives1. Your is packed in individually chosen packets of tea, packaged in red, triple laminated bags - cellophane, foil and paper - with full colour labels as shown. They are resealable to ensure continued freshness. 2. We include useful information to help you enjoy your teas at their best. 3. No junk e-mails. We will only send you future news from Grey's Teas if you state that you wish to receive it. |  Grey's Teas make a much loved presentIf you wish to make a gift of our teas we can wrap them specially for you. You can choose to have your order sent to an address different to your billing address. Just follow the instructions during the ordering process. For gift wrapping add you request in the Special Instructions box when completing your order details. The charge is just £3.00 extra. | Customer tea testimonialsThe following comments have been received from our customers within the past year. These have been encouraging but we strive to further improve our service: You have a wide variety of excellent teas, Andrew Boswell, 3.2.09Best internet tea selection, Elizabeth Cardall, 12.2.09I have bought from Grey's Teas before and loved the teas. Caroline McDonagh, 15.3.09Easy to use website. Michael Steele, 10.4.09Best website, great selection. Paul Boyd, 3.5.09The tea is of good quality easy to find and order. Neil Wotherspoon, 11.5.09Fantastic range of flavours, brilliant teas. Margaret Bunyard, 11.5.09Your tea is fantastic. Monique Jonas, 23.5.09Good selection and prices. Mr M F Hayler, 7.6.09Excellent service, tea fine :-) Thankyou, Mrs R Mainwaring, 11.6.09So happy to have found your company! Katherine Swancutt, 12.11.09Great service, great catalogue. Why go elsewhere? Alan Faichney, 4.2.10Quality of tea is fantastic, Andy Peters, 4.2.10 |
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